Welcome to Revitalise Plus. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, book appointments, or receive services from us.

WHO WE ARE

Revitalise Plus is a nurse-led wellness and aesthetic clinic founded by Sarah, a Nurse Practitioner and Independent Nurse Prescriber with nearly 20 years of experience across the NHS and private healthcare sector.

We provide professional wellness, IV Nutrient Therapy, blood testing, weight management support and aesthetic services in Carryduff & Comber, Northern Ireland.

INFORMATION WE COLLECT

We may collect and process the following information:

• Full name

• Contact details including phone number and email address

• Date of birth

• Medical history and health information relevant to treatments

• Medication information

• Consultation notes and treatment records

• Payment and appointment information

• Website usage data through cookies and analytics tools

HOW YOUR INFORMATION IS USED

We use your information to:

• Provide safe and appropriate treatments and services

• Carry out clinical consultations and assessments

• Manage appointments and customer enquiries

• Maintain medical and treatment records

• Communicate important information regarding your care

• Process payments

• Improve our services and website experience

• Comply with legal, regulatory and professional obligations

MEDICAL & HEALTH INFORMATION

As a healthcare-led clinic, some information we collect may be considered sensitive personal data. This information is collected only where necessary for clinical safety and treatment suitability.

All health information is handled confidentially and securely in accordance with applicable data protection laws.

SHARING YOUR INFORMATION

We do not sell or share your personal information for marketing purposes.

Your information may be shared with trusted third parties only where necessary, including:

• Laboratories such as Randox Laboratories for wellness blood testing

• Payment processing providers

• Regulatory or legal authorities where required by law

• Other healthcare professionals involved in your care, where appropriate

DATA STORAGE & SECURITY

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Your records are stored securely and retained only for as long as required by legal, medical and regulatory obligations.

COOKIES

Our website may use cookies and analytics tools to improve user experience and monitor website performance. You may disable cookies through your browser settings.

YOUR RIGHTS

You may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data where applicable

• Withdraw consent where consent is relied upon

• Object to certain processing activities

To make any privacy-related request, please contact us directly.

DISCLAIMER

All treatments and services provided by Revitalise Plus are subject to an individual clinical consultation and suitability assessment carried out by a qualified healthcare professional. Results may vary between individuals.

IV Nutrient Therapy, wellness blood testing, weight management services and aesthetic treatments are intended to support general wellbeing and are not a substitute for medical diagnosis, treatment or emergency medical care provided by your GP or healthcare provider.

Our services are not intended to diagnose, treat or cure medical conditions. If you believe you may have a medical condition, you should seek advice from your GP or an appropriate healthcare professional.

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